This website is owned and operated by Vanco Design Co trading from Clyde North, VIC 3978 Australia. 

Vanco Design Co refers all users to our Terms and Conditions, set out below. Your access to our website and use of our service is contingent upon your reading of, and agreement to our Terms and Conditions. Once you purchase a Vanco product, you are engaging in our service and are assumed to have read the following and are therefore bound by it, at all times

Any reference to ‘we’, ‘our’ or ‘us’ refers to Vanco Design Co. Any reference to ‘you’ or ‘your’ refers to Vanco Design Co website visitors and customers.


Vanco Design Co, the website, provides an online shopping service available to users in Australia & New Zealand.

We reserve the right to make amendments to our website, our service or our products, at any time, without notice or consequence.

Vanco may refuse service to any person or persons who we deem as having misused our service or products, used them in contravention of our Terms and Conditions or used them in an illegal or otherwise prohibited manner.

While we take every care to make sure our online store is accurate and up to date, we’re only human and from time to time, mistakes may occur (for example, a pricing error or stock availability issue).


Orders for Vanco Design Co products can be made through our website by selecting your desired items and completing the checkout process.

All prices are displayed in full AUD amounts. If you are ordering from a location other than Australia, your financial institution will be responsible for converting your order amount into your local currency. Vanco will not be responsible for any fees associated with this conversion.

Payment must be made in full at the completion of checkout, in order to confirm your order. We accept secure payment via Stripe for most major Credit Cards & Apple Pay.

All orders, once payment has cleared, will be confirmed via e-mail. You will receive a unique order number, which is to be quoted in any correspondence with Vanco Design Co regarding your order. Upon receipt of this e-mail, please ensure that you double check all details of the order, especially your delivery address. We are unable to re-route order once they have been shipped.


If you wish to cancel your order, please contact us within 24 hours of confirmation. We will make every attempt to comply with cancellation requests, however if your order has commenced production, packaging or been shipped, we are unable to cancel it.

If Vanco Design Co needs to cancel an order, for whatever reason, we will contact you to inform you and provide an immediate and full refund via your original method of payment.


Please refer to our Production & Delivery for more details.


Please refer to our Refunds & Returns for more details.

Please note that we are unable to offer returns or exchanges on sale items.


Vanco Design Co may occasionally run promotions or special offers. These may include, but are not limited to: sales, coupon codes or giveaways. Each promotion or special offer that we run will have its own conditions or guidelines, which must be complied with in full, for valid redemption of the offer.

We may run giveaway promotions alone, or in conjunction with other brands. Promotions run with other brands may require you to share your details with both Vanco Design Co and the third party brand. Winners of giveaways will be announced via social media and will need to contact us in order to claim their prizes. If prizes are unclaimed, we reserve the right to select another winner. Prizes are not transferable or redeemable for cash.

Coupon codes must be entered correctly at the relevant point of checkout, in order to be validly redeemed. Vanco Design Co is unable to apply discounts retrospectively if you have failed to enter your code in the correct manner during checkout. Only one promotional or coupon code may be applied to each order.

Sale periods will only run for limited periods of time and we reserve the right to exclude certain items or ranges of items from sales.

We reserve the right to suspend, cancel, lengthen or otherwise modify the application or conditions of any promotion, at any time, without consequence.

Furthermore we reserve the right to limit the use of promotional or sale codes to full price items.


Our Vanco Design Co Privacy Policy will, at all times, govern the collection, storage and use of your person information. Please ensure that you read this policy before engaging with our service.

Vanco Design Co understands that privacy is paramount, and that our customers first concern is the security of the information they share online.  Vanco Design Co endeavours, at all times, to maintain the highest standards of security of personal and private information.  Please read our Privacy Policy.


Any original Vanco Design Co designs, images, photographs, illustrations, logos, texts or other intellectual property content that we make available throughout our website and wider brand is our intellectual property and remains our copyright material at all times.

In limited circumstances, Vanco Design Co may allow the gathering, printing, storing, copying or sharing of these materials for personal or individual purposes. We do not, however, allow any of this intellectual property material to be used in any of these ways for the purposes of establishing or advancing any business or in connection with any commercial or related venture.

Vanco Design Co will pursue any person or persons who misuses our intellectual property or uses it for an illegal or otherwise prohibited manner. We reserve the right to refuse service to any person or persons who we deem as having used our intellectual property in contravention of our copyright holder rights.


Vanco Design Co may provide links or directives to third party websites as a means of information, enjoyment or marketing. The material or content provided within these links are not intended as a representation of the Vanco Design Co brand, service, employees or opinions. Following these links is at users discretion.

Vanco Design Co, whilst providing these links, is not responsible for policing the services, practices, policies or content of any third party service. We will not be held responsible for any loss, damage or otherwise that may occur through the use or misuse of third party services.

See our Affiliate Disclosure


To the maximum extent permitted by law, Vanco Design Co cannot be held liable or responsible for any loss or damage that any person or persons may suffer as a direct or indirect result of accessing our website, utilizing our service, or using or misusing our products.


Any content, information or imagery provided through the Vanco Design Co website, or through correspondence with our employees or agents, is strictly intended for general purposes. Vanco Design Co does not guarantee the accuracy, currency, reliability or completeness of the material provided.


Vanco Design Co reserves the right to make amendments to our Terms and Conditions, at any time without notice or consequence. If we make any changes to our Terms and Conditions, they will be published in this document and will take immediate and full effect from their time of publication.

Vanco Design Co users are responsible for keeping up to date with our Terms and Conditions. Your continued access to our website and use of our service indicates your acceptance and consent to any modifications made.

These Terms and Conditions are current as of November 2021. If you would like any more details about our Terms and Conditions please contact us.


You must provide us with true and accurate information for example: your real name, phone number, e-mail address and other requested information as indicated. Falsifying or omitting contact information such as a name, address, and/or telephone number when registering with Vanco Design Co is not permitted. You are also not permitted to use fax or disconnected numbers as a telephone number. When using this website you must obey all applicable international, federal, state, and local laws.

It is your responsibility to select a password that is unique to your Vanco Design Co account and that you do not disclose this information to anyone else or keep this information in an insecure place.

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Services; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Vanco Design Co will report any such breach to the relevant law enforcement authorities and disclose your identity to them.


We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. We reserve the right to bar users from this Site on a permanent or temporary basis. Any such user shall be notified and must not then attempt to use this Site under any other name or through any other user. Vanco Design Co will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Need help?

Contact Us for questions related to refunds and returns.